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On May 25th, 2018, the General Data Protection Regulation (GDPR) went into effect. GDPR is a European privacy and security law establishing a new and improved global standard for privacy rights, security and compliance that should be observed by all organizations.

GDPR is designed to provide data subjects with more control over their personal data and simplify the set of data protection rules across Europe. This allows EU citizens to understand how their data is being used and also raise concerns, even if they are not located in that country. These benefits are likely felt the most by consumers and regulators.

However, as a company you can see a few benefits as well:
• Enhance your Cybersecurity by adopting administrative and technical measures to protect European citizens personal data
• This will include an audit of all personal data
• Minimize the data you collect and organize it for easier access
• Detect redundant, obsolete data and clean it up which will cut the costs of your storage
• New visibility on your customer data allowing you to gain more insight into your customers

The purpose of personal data protection is not just to protect personal data but to protect the rights and freedoms of people related to that data. Data protection regulations are necessary to safeguard a fair, consumer friendly environment. To ensure that personal data is secure, it is important to know what data is being processed, why it is being processed and for what reason. Not complying with the personal data protection regulations can lead to consequences and precarious situations.

GDPR is important, even for businesses outside the EU.

Our Infrastructure Team can help you understand the requirements and guide you through the process to become GDPR compliant.

“The Microsoft Support Lifecycle provides consistent and predictable guidelines for product support availability when a product releases and throughout that product’s life.  By understanding the product support available, you are better able to maximize the management of your IT investments and strategically plan for a successful IT future.” – Microsoft

Six months have passed since the latest On-Premise releases of Dynamics GP 2018 and Dynamics NAV 2018 and new versions of each product are on the horizon.  It is important to periodically remind ourselves of the different versions that are now considered outdated and no longer supported by Microsoft.

Dynamics GP Lifecycle

Product Released Lifecycle Start Date Mainstream Support Date Extended Support End Date
GP 2018 R2 10/2/2018 1/10/2023 1/11/2028
GP 2018 12/1/2017 1/10/2023 1/11/2028
GP 2016 R2 12/1/2016 7/13/2021 7/14/2026
GP 2016 5/1/2016 7/13/2021 7/14/2026
GP 2015 R2 8/30/2015 4/14/2020 4/8/2025
GP 2015 2/18/2015 4/14/2020 4/8/2025
GP 2013 R2 8/21/2014 4/10/2018 4/11/2023

Dynamics NAV Lifecycle

Product Released Lifecycle Start Date Mainstream Support Date Extended Support End Date
NAV 2018 12/1/2017 1/10/2023 1/11/2028
NAV 2017 10/27/2016 1/11/2022 1/11/2027
NAV 2016 1/3/2016 4/13/2021 4/14/2026

As referenced above, you may often hear Dynamics Partners and Users discuss the two main types of Microsoft Support; Mainstream Support and Extended Support.  Below is chart that highlights the differences.

Support Provided Mainstream Support Phase Extended Support Phase
Paid Support (per-incident, per hour and others) X X ($499 per incident)
Security Update Support X X
Non-Security Hotfix Support X Requires extended hotfix agreement, purchased within 90 days of mainstream support ending
No-Charge Incident Support X  
Warranty Claims X  
Design Changes and Feature Requests X  
Product-Specific information that is available by using the online Microsoft Knowledge Base X X
Product-Specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions X X

While Integrated Systems Solutions has over 25 years of extensive experience with Dynamics GP and Dynamics NAV and can/will support unsupported versions, we sometimes need to enlist Microsoft’s help.  In our experience, when clients are on unsupported versions and an issue comes up, the issue becomes a bigger problem because we cannot get the support required from Microsoft.

We believe staying up to date on the latest updates, hotfixes and service packs is critical to getting the most out of your ERP solution.  Invest in your ERP Solution and Integrated Systems Solutions.